Privacy policy

Privacy Policy – CoachOnDemand.com

Effective Date: June 9, 2025

CoachOnDemand ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

1. Information We Collect

We collect personal information when you:

  • Sign up for coaching services

  • Submit an inquiry

  • Complete intake forms

  • Schedule or attend sessions via our secure portal

  • Communicate with us

This may include:

  • Name

  • Email address

  • Phone number

  • Location

  • Coaching preferences

  • Payment information (processed via secure third-party vendors)

2. How We Use Your Information

We use your information to:

  • Match you with a qualified coach

  • Process and manage appointments

  • Communicate important updates

  • Improve our services

  • Ensure secure, HIPAA-compliant telehealth functionality

3. Sharing of Information

Your personal data is:

  • Never sold

  • Only shared with your selected coach or support staff involved in your care

  • Stored securely and only accessed when needed for service delivery

We may share anonymized data for performance analysis or platform improvement.

4. Data Security

We use SSL encryption, secure servers, and a HIPAA-compliant telehealth platform (VSee) to ensure your data is safe.

5. Cookies and Tracking Technologies

CoachOnDemand uses cookies and similar tracking technologies to:

  • Maintain secure logins and sessions

  • Analyze website traffic and user behavior (via tools like Google Analytics)

  • Remember user preferences and improve your experience

By using our site, you consent to the use of cookies. You may adjust your browser settings to refuse some or all cookies; however, doing so may limit certain functionality.

We do not use cookies to store sensitive personal information.

6. Third-Party Services

We use trusted third-party providers (e.g., Shopify, VSee, Stripe) for parts of our service. These partners have their own privacy and data use policies.

7. Your Rights

You have the right to:

  • Access or correct your data

  • Request deletion of your information (unless required for legal or transactional reasons)

  • Withdraw consent at any time

To make a request, email: [Insert Contact Email]

8. Changes to This Policy

We may update this policy to reflect changes to our practices. Updates will be posted on this page with a revised date.

9. Contact Us

If you have any questions or concerns about this policy or your data, contact us at:
📧 lifeblueprintcoaching@gmail.com
🌐 CoachOnDemand.com